Recently, there has been an increased focus on improving patient satisfaction in health care. Patient experience is one of the three pillars of the Triple Aim framework, as numerous studies have found a positive link between patient experience and downstream h... More »
A new study finds that, when patients are diverted from emergency departments due to overcrowding, they receive lower levels of treatment and suffer worse outcomes. More »
A new study finds evidence that financial penalties through the Hospital Readmissions Reduction Program reduced patient readmissions for targeted conditions. More »
Researchers find a link between health outcomes and the type of insurance used by patients being treated for similar medical conditions at the same hospitals. More »